Shipping policy

SHIPPING & DELIVERY POLICY
AccountReroll.com
Last Updated: April 2026

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OVERVIEW

AccountReroll specializes exclusively in digital products — gaming accounts 
delivered electronically. There is no physical shipping, no packaging, and 
no waiting for postal delivery. All orders are fulfilled online, directly 
to your email inbox.

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1. HOW DELIVERY WORKS

Once your payment is confirmed, our system prepares your order for delivery. 
You will receive an email containing:

  • The account login credentials (email address and password)
  • The game server information (America / Europe / Asia)
  • Step-by-step transfer and security instructions
  • Tips for securing your new account

All emails are sent to the address provided at checkout. Please make sure 
your email address is correct before completing your purchase.

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2. DELIVERY TIMES

2.1 — Instant Automatic Delivery
The majority of our orders are processed automatically. In these cases, 
you will receive your account credentials within minutes of payment 
confirmation, available 24 hours a day, 7 days a week.

2.2 — Manual Delivery
For some products, manual verification is required before delivery. 
In these cases:
  • You will receive a notification email confirming your order 
    is being processed
  • Delivery will be completed within 24 hours of purchase
  • Our team is available around the clock to expedite manual orders

2.3 — Peak Hours
During periods of high demand, automatic delivery may take slightly 
longer. We guarantee delivery within 24 hours for all orders regardless 
of demand.

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3. WHAT TO DO IF YOU HAVEN'T RECEIVED YOUR ORDER

If you have not received your account within 24 hours of purchase, 
please follow these steps:

Step 1 — Check your spam or junk mail folder. Automated delivery 
emails are sometimes filtered by email providers.

Step 2 — Verify that the email address on your order is correct. 
You can check this in your order confirmation email.

Step 3 — Contact our support team at help@accountreroll.com with:
  • Your full name
  • Your order number
  • The email address used at checkout

Step 4 — For faster assistance, join our Discord server at 
discord.gg/tQfAP4dcuX. Our team is active and ready to help.

We guarantee delivery on every order. If we are unable to fulfill your 
order for any reason, you will receive a full refund.

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4. DELIVERY SECURITY

All delivery emails are sent from our secure email system. To protect 
your privacy and account security:

  • We never share your account credentials with anyone other 
    than the email address provided at checkout
  • Credentials are transmitted via encrypted email
  • We recommend using a private email address that only you 
    have access to

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5. AFTER RECEIVING YOUR ACCOUNT

To ensure the security of your new account, we strongly recommend 
taking the following steps immediately after receiving your delivery:

  ✓ Change the account password to a strong, unique password
  ✓ Change the associated email address to your personal email
  ✓ Do not link a phone number unless instructed
  ✓ Read and follow all transfer instructions provided in your 
    delivery email
  ✓ Do not share your credentials with anyone

Failure to follow these security steps may result in loss of account 
access. AccountReroll cannot be held responsible for accounts lost 
due to failure to follow security instructions.

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6. NO PHYSICAL SHIPPING

AccountReroll does not ship physical products. All purchases are digital 
and delivered electronically. There are no shipping fees, no customs 
charges, and no delivery delays related to geography. Our service is 
available to customers worldwide.

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7. CONTACT & SUPPORT

Email: help@accountreroll.com
Discord: discord.gg/tQfAP4dcuX
Support hours: 24/7